PERSON AFFECTED VALUE PROPOSITION

We co-designed with people affected by disasters around the world, asking them about their experience of before, during and after receiving aid and its been collectively confirmed that there is potential to:

  • Reduce admin complexity of forms filled when you apply for aid.
  • Reduce uncertainty of when and if you will receive aid.
  • Increase safety when receiving cash-based aid.
  • Reduce travelling when applying for aid.

The below Humanitarian Value Proposition was created from co designing with over 135 People affected by Hurricanes, Floods, Droughts and Manmade Crises across St. Maarten, Ukraine, Malawi, Ethiopia, Kenya and the Netherlands.

Considering the wide array of contexts and specifics there were many common Tasks, Pains and potential to regain normalcy as soon as possible.

  • In Pink are a representation of general topics clustered from quotes from 1 hour 121 Co Design sessions
  • In yellow are the main points identified that 121 could address 
  • In Navy shows the potential to create a product that could address needs with as much dignity as possible.

It is important to note in the Co designs not everyone had received Cash Based aid, some PA’s experience was “in Kind aid” in these co designs it was confirmed that while the were glad of the aid, Cash aid would have allowed them to purchase more specific things they needed for themselves and their families.

121’s aim is to ensure that when possible Cash Based Aid is offered over in kind aid as a way to maintain or restore autonomy to you as a person affected.

121’s aim is to give you certainty by reducing waiting/travel time when possible by enabling you to self-register and have more transparency as to why or why you are not included in a program.

121’s aims increase the control you have as a person affected over your personal information used to determine your inclusion in an aid program. If you have any questions, concerns or further insights for this product please feel free to contact us.

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