121 is an Initiative of 510 and began in 2018. It is a system built on the knowledge and skill of a consortium of humanitarian, technical and academic partners across numerous locations. 



Dorcas strives for lasting change for those who live in poverty, are excluded or are caught in a crisis. For this reason, they have been implementing Cash Based Aid (CBA) as part of their activities. Looking for ways to increase impact, they invested their Dutch Relief Alliance innovation funding and lead to pilots #2 Ukraine, #3 Malawi and #4 Ethiopia.

Red een Kind

The role of Red een Kind in the Malawi pilot is to set up a general protection referral system framework (to be designed for the system), which can be used in different countries. It will include a list of different protection service providers linked to specific vulnerabilities. This way, people can easily find out where to go when they have a specific vulnerability for which they want to make an appointment at some service provider. They have mapped the protection service providers in Malawi, assessing the protection situation and referral pathway for protection issues and linking the system and participating piloting organizations to complementary protection services in the region.

Tearfund and their local representatives, Ministry of Hope.

The role of Tearfund in Malawi has been to identify, engage and verify people in need in the crisis-affected communities. Tearfund works through local partners and in the pilot they will support Ministry of Hope one of their long term partners in providing both development and humanitarian aid in Malawi. Tearfund has worked in Malawi building local organisations capacity in cash programming and with their help 121 has been able to gain valuable insights into program design & processes including having access to co-design with the very people they help.

Malawi Red Cross Pilot #3 Malawi

The Malawi Red Cross Society (MRCS) is a local humanitarian organization which started its operations in 1932 as the Nyasaland Branch of the British Red Cross. It became a member of the International Federation of the Red Cross and Red Crescent Societies in 1971. MRCS has 141 staff members and a total of 30,000 volunteers with 33 divisions in all the 3 regions of Malawi. Its headquarters is in Area 14, in Lilongwe. With their help 121 has been able to gain valuable insights through experience Aid Workers into program design & processes including having access to co-design with the very people they help.

Red Cross St. Maarten Pilot #1 St.Maarten

Red Cross St. Maarten is an overseas branch of the Netherlands Red Cross. Together with its sister chapters Curacao, Aruba, Bonaire, St. Eustatius and Saba it makes the whole of the Red Cross Dutch Caribbean.​​

Ethiopian Red Cross Pilot #4 Ethiopia

The Ethiopian Red Cross Society (ERCS) is a humanitarian organization providing services to communities affected by natural and manmade disasters through the provision of emergency responses, ambulance and first aid, family reunification, essential drugs, water and sanitation, and other humanitarian services. ERCS also runs disaster risk reduction programs relating to food security, climate change adaptation, livelihood diversification, and institutional capacity building interventions, with the aim of creating resilience households and communities.

The Netherlands Red Cross Pilots #1

The Netherlands Red Cross Society was founded in 1867 in the Netherlands. It adopts branch governance structure which leads approximately 334 branches. It’s funding and lead to pilot #1 in the St.Maarten overseas branch in the Caribbean. 


510’s purpose is to “Improve speed, quality & cost-effectiveness of humanitarian aid by using data & digital”. It started 121 in 2017 as a way to reach this purpose. It leverages data science, technology and Human Centered Design to create its products.

Tykn’s mission is “Creating a future of opportunity through digital identity. Because people matter.”

Disberse was founded by experienced aid professionals to build a new kind of financial institution for the aid industry. Disberse is working with consortium members to create donation channels for fundraising, with local financial service providers to provide distribution channels in the pilot locations, and with 510 to develop 121 capability to deliver different cash modalities.


St.Maarten Pilot 2018:

Donor: Netherlands Red Cross

Lead Applicant: 510

Ukraine Pilot 2018:

Donor: Dutch Relief Alliance innovation fund.

Lead Applicant: Dorcas

Ethiopia Pilot 2020:

Donor: Dutch Relief Alliance innovation fund.

Lead Applicant: Dorcas

Malawi Pilot 2020:

Donor: Dutch Relief Alliance innovation fund.

Lead Applicant: Dorcas

Kenya Pilot 2020:

Donor: GSMA Humanitarian Innovation Fund

Lead Applicant: British Red Cross



Will be updated.


Will be updated.


Will be updated.